Why run a business process audit before deploying AI, and when to skip it

Should you audit before acting? The honest answer: sometimes. A well-run audit avoids getting the priority wrong; a pointless audit delays an obvious gain. Here is how to tell the two situations apart.

What a business process audit brings

Three stages, each with its deliverable:

1. The current state — how work is really done, with which tools, which data, which constraints: a written summary for deciding, a map of your tools and of what is still done by hand, an inventory of your data, your constraints in writing.
2. Prioritisation — your processes ranked by value and feasibility, a quantified study of the processes selected — gains, costs, return on investment — and a reasoned recommendation: which one to start with.
3. The roadmap — a dated, budgeted plan, with indicators and a decision point at each stage, and the funding that can be mobilised.

The audit is done on the ground: with the business leader, and with the people who actually do the work, in front of their tools.

When an audit is useful

• Several processes are competing, and you want to choose on figures.
• A whole domain is at stake: before committing agents to the whole of finance or the whole of customer service, it is better to understand.
• The diagnostic was not enough to determine what to do, or in what order.
• You need to convince partners, a board, a funder: a quantified roadmap serves as a basis for decision.
• A funding scheme can finance the approach.

When to skip it

• A single, well-identified process: the free Flash Diagnostic is enough to get a fixed price on a Process Agent.
• A simple task, whose gain is obvious: a Quick Start will prove it faster than a study.

An audit informs a decision; it should not delay it without reason.

What a good audit should contain

• figures measured in your company, not market averages;
• a single recommendation, reasoned, not a catalogue of options;
• follow-up indicators defined before any deployment, with their starting point;
• the possibility of concluding that nothing should be done — or that an off-the-shelf tool is enough;
• a file that belongs to you, usable with any provider.

Our Business Process Audit

Price	€3,900 excl. VAT for one process examined, + €990 excl. VAT per extra process, up to 5
Lead time	2 to 4 weeks, depending on the number of processes
Included	the three stages, and preparing the public funding application when a scheme can fund the project

The details: Business Process Audit. For the method of calculating gains: How to calculate the return on investment of an AI agent.

Frequently asked questions

Is an audit mandatory before putting an agent into service?

No. There is no compulsory step: for a well-identified task or process, you can go straight to a project, after a free one-hour diagnostic.

How long does a business process audit take?

With us, two weeks for one process examined, and up to four weeks for five processes. The processes examined are chosen with you during the Flash Diagnostic.

What happens to the file if we go no further?

It belongs to you and remains usable, including with another provider: current state, ranking, roadmap and indicators.